Logistics
& Returns
Our commitment to precision delivery and a structured exchange process for the modern professional.
01 // Dispatch Protocol
Processing Window
Orders enter the processing queue within 24-72 hours post-verification.
Transit Timeline
Standard Pan-India transit is estimated at 5-7 Business Days via our premium logistics partners.
Logistics Fee
02 // Exchange Policy
The Exchange Only Rule
To maintain hygiene and collection integrity, we offer exchanges only. We do not provide cash refunds or returns unless the item is verified as defective.
Eligibility Window
Requests must be initiated within 24 hours of delivery timestamp. Items must remain in original, unwashed condition with all tags secured.
Authentication Steps
Email Order Manifest To Support
Verify Product Integrity via Photo
Await Approval & Logistics Pickup
Note: Items acquired during seasonal drops or clearance events are final sale and non-exchangeable under any circumstances.
Direct Communication Channel
SUPPORT@CLAUCH.COM